PRIVACY POLICY
Effective Date: September 16, 2026
Company: Route 66 Auto Service
Address: 7551 S Madison St, Willowbrook, IL 60527
Phone: (630) 920-0905
Email: rt66autoservice@gmail.com
Route 66 Auto Service respects your privacy and is committed to protecting information that customers provide to us. This Privacy Policy explains what information we may collect, how we may use it, how we protect it, and the choices available to customers.
1. Information We May Collect
Depending on how you interact with Route 66 Auto Service, we may collect information such as:
Name;
Address;
Telephone or mobile telephone number;
Email address;
Vehicle information;
Appointment and service information;
Repair and maintenance history;
Information submitted through our website contact or appointment forms;
Communications between you and Route 66 Auto Service;
Payment or transaction information necessary to process a transaction; and
Other information you voluntarily provide to us.
We may also collect certain technical information when you use our website, such as browser type, device information, IP address, pages visited, and other information that may be collected through standard website technologies.
2. How We Use Information
Route 66 Auto Service may use customer information to:
Schedule and manage appointments;
Provide vehicle repair and maintenance services;
Communicate regarding estimates, repairs, appointments, and vehicle status;
Respond to customer questions and requests;
Process transactions and payments;
Provide customer service;
Maintain business and service records;
Improve our website and services;
Send information about our services and promotions where permitted and where the customer has provided the applicable consent; and
Comply with legal, regulatory, accounting, and security requirements.
3. Text Messages and Communications
If you voluntarily provide your mobile telephone number and consent to receive SMS/text messages, Route 66 Auto Service may use that number to communicate with you in accordance with your selected communication preferences and applicable law.
These communications may include appointment reminders, service updates, customer-service messages, and, where separately authorized, promotional communications.
You may withdraw marketing SMS consent by following the opt-out instructions provided in the applicable message, including replying STOP where supported.
4. Information Sharing
Route 66 Auto Service does not sell customer personal information as part of its ordinary business practices.
We may disclose information when reasonably necessary to operate our business, including to service providers, technology providers, payment processors, communication providers, professional advisers, or other vendors who assist us in providing services.
We may also disclose information when required or permitted by law, legal process, governmental request, fraud prevention requirements, or to protect the rights, property, safety, or security of Route 66 Auto Service, our customers, employees, or others.
5. Third-Party Services
Our website or business operations may use third-party services, such as website hosting, analytics, payment processing, appointment scheduling, communications, advertising, or other technology services.
Those third parties may process information according to their own privacy policies and applicable contractual or legal requirements.
Customers should review the privacy policies of third-party services when applicable.
6. Cookies and Website Technologies
Our website may use cookies or similar technologies to help operate the website, remember preferences, understand website usage, improve functionality, and support website analytics or other legitimate business purposes.
You may be able to control certain cookies through your browser settings. Disabling certain cookies may affect website functionality.
7. Data Security
Route 66 Auto Service takes reasonable administrative, technical, and organizational measures designed to protect customer information from unauthorized access, use, alteration, disclosure, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. Data Retention
We may retain customer information for as long as reasonably necessary for legitimate business purposes, including providing services, maintaining service and transaction records, resolving disputes, complying with legal obligations, and protecting our business interests.
9. Customer Choices
Customers may contact Route 66 Auto Service to request information about their communication preferences or to ask questions regarding personal information that they have provided to us.
Customers may also unsubscribe from marketing emails by using the unsubscribe instructions contained in applicable marketing emails.
For SMS communications, customers may use the applicable opt-out instructions, including replying STOP where supported.
10. Children's Privacy
Our services are intended for general customers and are not directed toward children.
We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.
11. Links to Other Websites
Our website may contain links to third-party websites or services.
Route 66 Auto Service is not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of those websites before providing personal information.
12. Changes to This Privacy Policy
Route 66 Auto Service may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.
The updated policy will be posted on this webpage with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy or how Route 66 Auto Service handles customer information, please contact us:
Route 66 Auto Service
7551 S Madison St
Willowbrook, IL 60527
Phone: (630) 920-0905
Email: rt66autoservice@gmail.com
